BHHF App, empowering communities through support initiatives & course booking.

Competitive LandscapeContent StrategyGovernance

Bahaa & Hassnah Hariri Foundation is a Lebanese non-profit organisation, dedicated to create sustainable change in Lebanon through long-term, strategic initiatives. The Foundation is centred on unlocking the potential of Lebanon and the Lebanese people, by means of urban and rural projects.

The BHHF App was designed and developed to streamline how people in need access essential support and educational opportunities. This app enables users to discover and book initiatives offered by BHHF, such as distributions of milk and food, ensuring timely assistance to those who need it most in Lebanon.

Additionally, the app supports community education by providing courses that users can easily browse, register for, and attend. With a user-friendly interface and efficient booking system, the app ensures accessibility and convenience for users while enhancing the organisations ability to reach and serve its community effectively.

Strategy & research

Collaborating hand-in-hand with BHHF, we fine-tuned their vision, app flow, and features. Through a series of iterative research sessions, we crafted a seamless application blueprint.

App flowchart

The BHHF App simplifies registration, allowing users to meet requirements, book initiatives or courses, and choose collection times and locations. It offers full control to amend bookings and provides real-time updates.

Visual identity

The BHHF App’s simple, accessible design, ensures users across all backgrounds can easily interact, fill out information, and navigate the app effortlessly.

Marketing screens

The app store marketing screens were designed to be visually engaging and clearly communicate the app's core value, emphasising its simplicity and accessibility to attract potential users.

Home screen

We approached the home screen design with a user-centred mindset, focusing on clarity, hierarchy, and ease of navigation. By employing a balanced layout, consistent iconography, and strategic white space, we minimised cognitive load and guided users to core actions at a glance. Iterative testing and feedback loops further refined the interface, ensuring an intuitive, visually cohesive experience from the first interaction.

App features

The app features were carefully chosen based on user research and organisational goals, ensuring they address the needs of both the community and the service providers.

Signing up

The signup journey is designed to be simple and user-friendly, guiding users step-by-step to provide the necessary details required by the organisation. This streamlined process ensures quick registration while meeting eligibility criteria seamlessly.

Near me

The ‘Near Me’ feature uses an interactive map to display nearby courses and initiatives, allowing users to easily find and book support or opportunities based on their location. This ensures convenience and accessibility for all users.

Booking journey

The booking journey is intuitive. Once booked, tickets are clearly displayed within the app and can be added as a pass to Apple Wallet for easy access and convenience.

Booking journey

The booking journey is intuitive. Once booked, tickets are clearly displayed within the app and can be added as a pass to Apple Wallet for easy access and convenience.

Development overview

The app was developed using the Ionic framework, enabling a seamless and responsive user experience across both iOS and Android platforms. 
 The backend is powered by WordPress, providing a robust and flexible content management system to handle data, user registrations, and bookings efficiently. This combination ensures scalability, ease of maintenance, and smooth performance.